I wanted to share this monthly thrift email newsletter that I sent out this morning. I needed to let our subscribers know when we’ll be closed and that our sale date is changing this month. I kept it fun by updating the top banner for the holidays. Debbie looks good in a Santa hat.
Below is an email that I wrote and designed for Volunteers of America. The email was sent to those who attended our Faces of Hope fundraising breakfast a few weeks ago. This is the second thank you email that they received. We emailed them a few hours after the event to say thanks for coming. I wanted donors to have clear steps of ways they can give back if they felt inspired. I also wanted to use donor centric uplifting language. I tried to keep the tone casual and friendly.
It was sent to 89 people and 28 of those people opened it (34% open rate) and 2 people clicked on the email.
Sent: Friday, November 30, 2018 12:04 PM
To: Debbie Gillum Debbie.Gillum@voago.org
Subject: Let’s keep the momentum going!
You can keep the momentum going from the Faces of Hope breakfast.
• Because of you, Mike, a U.S. Navy Veteran, found a home to call his own and a meaningful job helping others.
• Because of you, Mike exemplified the restoration of hope, in this world that we share.
• And, because of you, countless others have found a home, a support system, and hope for a brighter future.
“You gave me shelter when I needed it. You gave me tools to help me turn my life around. And here you are today, giving more blessings.” – Mike
You are the best ambassador for our organization. Remember, there’s three easy ways you can make an impact:
Share Mike’s story with others to inspire positive change in our community.
Sign up to be a 2019 Table Captain. Contact me for information and a tool kit.
Come take a tour or host a tour for your friends and colleagues. Contact me to schedule a date and time convenient for you.
By the way, don’t forget to keep using that beautiful blue Volunteers of America Ohio & Indiana pen. But most of all, thank YOU for giving people in our community the opportunity to reach their full potential.
Debbie, because of your support our community is stronger. Thank you.
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© 2018 Volunteers of America – All Rights Reserved. 1776 E. Broad St., Columbus, Ohio 43203, 614-253-6100
We are designated tax-exempt under section 501(c)3 of the Internal Revenue Code.
Below is the September Thrift Newsletter that we emailed out on Tuesday, Sept. 18. Formatting wise, I promise it looked better in email inboxes, than it does here.
I’m proud of the copy in the opening paragraphs and the blog posts. I wrote the first and third blog posts. I wrote the blog post about upcyling fall decorations last year and the blog post about the truths of a thrift store on Monday.
It’s Debbie, your trusty guide for all things thrift!
It’s a bummer to see the summer months leave but at the same time, who doesn’t love the early signs of fall? Falling leaves, falling temperatures and the regular falling prices you’ll find only at one of our thrift stores.
You’re sure to find autumnal fashions your whole family will love, like jeans, scarves, vests or sweaters. And because our prices are so low, you’re able to buy fall clothing and accessories with money left over. But more importantly, shopping at Volunteers of America helps uplift homeless veterans, families and individuals across Ohio.
Donate. Thrift. Give Hope. Repeat.
As the leaves begin to change color here in Ohio, the holiday decorating season looms ahead. Thrift stores are full of so many things you can use to decorate with around the house. With a little upcycling you can give all your thrifted finds a new life. Learn how to spice up your pumpkin a latte so that you’ll wow all of the trick-or-treaters.
When was the last time you cleaned out your closet? How about your whole home? As the seasons change, fall is the perfect time to finally tackle that overstuffed closet or clear out your cluttered garage. And with Christmas right around the corner, Volunteers of America of Greater Ohio thrift stores are in huge need of donations to fill their shelves.
It shouldn’t be a big secret how thrift stores operate, sort donations and how much they value the clothes and household items donated by community members like you. The proceeds of Volunteers of America thrift stores support life-saving programs for community members in need.
Save 50% on everything next week!
On Tuesday, Sept. 25, everything inside all of our thrift stores will be half-off! This includes furniture, showcase items, new products and miscellaneous items. It’s all 50 percent off!
I designed, wrote and sent this donor newsletter for September. We used to call it eSpirit but now it’s called Faces of Hope to match our annual fundraiser and because it really does showcase the faces of hope our donors are helping everyday.
I wanted this email to have a simple call to action of Watch Chaz’ video. I used language from Tom Ahern and tried to shower the donor with love and keep the tone donor-centric.
I’ve made more progress in the six months that I’ve been here than I have in the four years I’ve been out of the military. That’s astounding. It’s hard to believe the amount of progress that’s been made. -Chaz
You are the reason Chaz has made so much progress.
Donors like you are with us every day as families, veterans, and individuals rebuild their lives. Thank you!
Your gift helped Chaz, a Navy veteran, in his journey to overcome substance abuse and manage his post-traumatic stress disorder.
At work, I sent out this Thank You email today to everyone who participated in Operation Backpack this year and in previous years. I worked with Becky to revise the language and make sure the photo featured diverse kids. I’m proud of how donor-centric this email copy is. After I sent it out, Nicole replied to me saying “My favorite email!” which was a huge compliment. My mom texted me saying “Great Job” on this email and that some of the backpacks the kids are holding look like ones she and her company donated. That’s the reaction I wanted. Like hey, “That smiling kid is holding the unicorn backpack I donated. Wow, look how happy and confident he looks! I love Operation Backpack.”
From: Volunteers of America of Greater Ohio [mailto:email@example.com]
Sent: Thursday, August 23, 2018 9:48 AM
Subject: You deserve an A+ for your generosity!
You deserve an A+ for your generosity.
It’s a happy new school year for more children, because of you!
You’ve helped over 4,000 children across Ohio who are homeless or in-need start the new school empowered to succeed. Because of you, they’re heading back to school this year ready to learn.
The next time you see a child walking confidently to school, or a school bus of smiling faces driving by, know that you helped put smiles on some of those faces. You’ve given hope and confidence for a better tomorrow to children who need it the most. We couldn’t have done it without you!
Thank you for your support!
A special thank you to our wonderful sponsors.
You deserve an A+ for your help with Operation Backpack too!