2018, blog, blog post, blogpost, myblog, Uncategorized

Glamours of air travel

Doodles about my crazy morning trying to get to Houston.
You catch more bees with honey than vinegar.
You’re capable of more than you think, especially when you’re not afraid to ask for help.
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It started this morning at 6 am, when Nate drove me to the airport. I boarded my American Airlines flight at 8:30am, ready to head to Dallas where I’d have a one-hour layover then catch a connection to Houston. I was looking forward to seeing my Aunt Susan and the rest of my family. Then, I would drive to Dallas for a work conference.

Sitting on the flight, about to take off, the pilot loudly announces that there’s an issue with one of the navigation instruments and that maintenance is looking into it. An hour goes by. The pilot comes back on to tell us they can’t fix it and we have to get off the plane. As we trudge off back into the terminal, a gate agent hands us pre printed postcards with a hotline to call and info about our options.

I’m naive about flying and honestly thought they would direct us to a new plane and the flight would leave immediately. I started to follow the people in front of me until I realized they didn’t know anything that I didn’t know at that moment. I’m such a follower. Instead of going to a new plane, we all stood in a long line waiting to speak to the gate agent to make other arrangements.
My first thought was panic. What do I do? I’m alone. I can’t do this. I don’t know. I can feel my breathing growing shallow and felt very aware of the other passengers all paired up, helping each other book new travel plans.
I texted my mom and dad to tell them what happened, looking to them for advice. My mom told me to talk to the gate agent. My dad told me to take a Southwest flight. He researched flights and told me about one that was leaving at noon. By now it was 9am.
I got a text message from American saying my flight to Dallas was delayed until 12:30pm. If I took that American flight, then I’d just be stranded in Dallas. I had a choice to stick with American, try to get rebooked somehow or switch to Southwest.

The guy behind me in the non-moving line to speak with a service agent, was talking about the 12:30pm flight and I asked if he knew anything more and he said he’d gotten rebooked by calling the 800 number. So, I put away my hesitation to call the 800 number and dialed. I politely gave the woman on the other end of the phone my record locator number. I think these phone reps have such a hard job and deal with so many jerks. The least I can do, is not be a jerk to them. Especially because I need them to help me. The representative told me there was a flight got Houston leaving at 3pm, laying over in North Carolina and arriving in Houston at 7pm. That itinerary sounded terrible. She said I could always cancel my reservation and book with another airline. So that was it. I called my dad and over the phone, we booked the Southwest flight. Scribbling on the back of my ticket I wrote down my confirmation number and my immediate to do list.

  • Cancel American flight. Only cancel inbound flight, not return flight.
  • Call Volunteers of America.
  • Call Aunt Susan.
  • Call Nate.
I ran through my list of people I needed to tell about this and then exited the American terminal. I could finally breathe easy, I’d overcome this hurdle.
Not yet. Dad texted me saying he’d booked the flight for tomorrow, not today. I stared at my phone in disbelief. This wasn’t happening.
My dad apologized and told me there was a similar flight available for today. I went to the Southwest Airlines gate and to my surprise, there wasn’t a line to speak with an agent. Instead of telling the representative the whole story of this morning, I said that I’d like to change my reservation. She pulled up my flight and I told her I’d like to be booked on Flight 38. I held my breath. I expected a firm “no, that flight is booked.” It would be too easy if this were to work. She looked up at me and said “yes, we can do that.” She printed my boarding pass and wished Ms.Gillum a nice flight.
And so, here I am, in the Southwest gate waiting for this new flight. Going thru airport security twice in one day seems like cruel and unusual punishment. I’m thankful for my smartphone, for decent strangers, for my dad helping me so much, for my Aunt Susan being flexible and for my work for being understanding.

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My “I’m tired, maybe I should’ve just driven” face 
2018, blog, blog post, blogpost, myblog, Uncategorized

How to Answer Top 10 Interview Questions

pexels-photo-630839.jpeg

Interviewing for a job can be tough. You want to be honest but still show yourself in the best light. It’s a nerve-wracking process!  Learn about the best strategies to approach 10 common interview questions.

  1. Tell me about yourself.

This is where you can give your elevator speech. Make sure what you say aligns with how your qualifications match the job description. No need to give your life story from birth or go into personal matters. Focus on the meaningful job experience you’ve had. Bonus point if you throw in a fun fact that highlights your personality. I like to mention I was President of my college Quidditch team because that shows my leadership experience and shows I like Harry Potter. It usually causes the interviewer to ask what Quidditch is or gawk that it’s  real sport.

2. Why are you leaving your current role?

Never bad mouth a former employer. Don’t talk smack about co-workers, the company, the role, anything. Keep it positive. If currently employed, you can say that you’re looking for career growth. No one can fault you for wanting to grow your career. I like to say I’m looking for a new challenge or a place where I can use my strengths.

3. Why should I hire you?

I’m always tempted to smart-ass this question and answer “Because.” Something tells me that answer would be frowned upon. When answering this interview question, mention your relevant skills. You should be prepared for this question because it’s honestly what the whole interview is about and everyone knows you should prepare before the interview. You can’t stammer or hesitate on this one. Think about what the company and the interviewer needs and show them YOU are the solution.

4. Why do you want to work at our company?

This question translates to “Do you know who we are? Have you done your research?” Try to invest an hour or so researching the company’s website and their LinkedIn profile. Try to read their annual report or latest news release. Every hour of an interview = 2 hours of research.  Bonus points for researching who will be interviewing you. Do you have anything in common with them? Subtly bring that up in the interview. “You went to Denison? I also went to Denison!”  or   “I couldn’t help but notice you used to work at Disney World. My family has gone there every year since I was born. What a magical place!”

5. Why have you been out of work for so long?

Ick, this question just plain sucks and feels rude to me but you gotta answer it.  Try and mention any volunteer experience you’ve done, any freelancing you done and frame caring for your family as the full-time demanding job that it is. Admit that you’re taking time to reflect on who you are and what job would be best for you. Talk about how you read the book What Color is Your Parachute or did some personality tests to better understand how you can best serve a company.

6. Tell me a situation when your work was criticized.

Tell a story. Paint them a picture that they will remember after the interview. Admit that you were at fault or failed somehow but give it a positive spin. Show the resolution and emphasize that you welcome criticism and how it helps you grow. (Pro tip: Avoid mentioning your tendency to cry every time you’re criticized).

7. Could you have done better in your last job?

Always. Point out hindsight is 20/20 and very carefully give an instance or tell a story of something you would’ve done differently or would’ve liked to have done. Mention you’re a lifelong learner and always improving yourself. This question could quickly turn south, so approach with caution.

8. What are your goals?

Mention 1-2 specific work-related or professional goals. Don’t say you have no goals or list vague goals. State a SMART goal that relates to your professional career. Or, you can talk about a personal goal.

9. How much money do you want?

Oh geez, I think people have written entire books about how to answer this question. There’s a lot of conflicting advice out there about this question too. I vote to ask “Do you have a budget or pay range in mind?” but then again I’ve heard that the first person to throw out a number wins. I don’t like to say my current salary because I’m not applying for my current role, I’m applying for a new role, so it should have a new salary.  Do you research and know what you’re worth and state your range from X to Y. Keep in mind the company’s benefits and what those are worth to you. If it’s an hourly job you’re looking at, take the hourly rate and multiply by 2080 to find your annual salary.

10. How old are you?

This is an illegal question that I’ve been asked before and answered. You certainly don’t have to answer illegal questions about how many kids you have, religion, sexual orientation, birth control use, citizenship and marriage. You can reply with “How is this relevant to the position?”

 

Interviewing is hard! It can be tough to brag about yourself or show that you are the best candidate for the role. With experience, you’ll get better and it will hopefully start to feel more like a friendly conversation than an interrogation.

2016, blog, blog post, good makery, thanksgiving

Good Makery: Kid-Friendly Thanksgiving Scavenger Hunt Idea

I wrote this blog post for Good Makery back in November and am a few months late in sharing it to my website. Better late than never! The post was emailed and posted on Good Makery’s website.

How Your Kids Can Help With Thanksgiving Prep
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Thanksgiving Prep: How To Involve Your Kids

When family comes over this Thanksgiving, invite the kids to go on a fun outdoor scavenger hunt and create a centerpiece with what they find.

Customize the list below to fit your neighborhood or local park and challenge older kids to find more specific items like “a red leaf that’s bigger than your hand.”

After the scavenger hunt, gather up all the items and incorporate them into your Thanksgiving centerpiece. Then sit back, and be thankful for the pride they feel from their contribution. 

© 2016 Made For You, LLC + Good Makery® is a registered trademark

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lesliek@goodmakery.com
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